What we each agree to.

Who we are

Clefy is operated under the Clefy brand. The marketing site at clefy.io, demo form, teacher/admin app (app.clefy.io), student app (learn.clefy.io), and API (api.clefy.io) together are “Clefy” or the “service”.

For anything about these terms, write to hello@clefy.io.

What the service is

Clefy helps music academies assign practice, give students a clear path between lessons, and show teachers what happened before the next class. Features may include rosters, assignments, practice feedback, progress views, and related tools described on the product site. What each plan includes may change as Clefy grows; material removals are announced where we can.

Accounts and workspaces

• You need a working email address for sign-in and notices.
• Academy workspaces are for a studio, school, or organisation. Admins invite teachers and students.
• You are responsible for activity under accounts you control, including invites you send.
• Teachers and students must use Clefy only as their academy allows.
• You must be old enough to form a binding contract where you live to accept these terms for an academy purchase. Student use of an invited account is arranged through the academy.

Your content and student data

• Lesson plans, pieces, notes, and materials you upload remain yours (or your licensors’). We claim no ownership of your teaching content.
• Student roster and practice data belong to the academy’s educational relationship with those students. Clefy processes that data to provide the service.
• You give us permission to host, back up, and display content and data to people inside your workspace as the product is designed. That permission ends when the data or workspace is deleted, subject to retention in the Privacy Policy.
• You must only upload content and personal data you have the right to use in Clefy, including music copyrights and student information.
• You decide who is invited. Removing someone ends their access; residual copies may remain for a short retention window as described in the Privacy Policy.

Acceptable use

Do not use Clefy to:

• break the law, or store content you have no right to use;
• harass, threaten, or expose students, teachers, or staff;
• probe, overload, or interfere with the platform or other academies;
• attempt to access another academy’s workspace without permission;
• resell Clefy itself as if it were your own platform, except as an academy providing access to its own teachers and students under your plan;
• upload malware or attempt to bypass security or billing limits.

Paid plans

• Paid plans are billed through our payment provider, which typically acts as merchant of record for card payments. Their terms apply to the card transaction itself.
• Prices and inclusions are as quoted or shown at purchase and may change; a price change for a renewing plan applies from the next renewal, with notice where we can.
• Subscriptions renew until cancelled. Cancelling usually keeps the plan until the end of the period already paid for.
• Refund requests go to hello@clefy.io. We handle them case by case, and always as consumer or contract law where you live requires.

Ending things

• You can stop using Clefy and ask us to close a workspace by writing to hello@clefy.io.
• We can end an account for a breach of these terms, and we can end the service itself. If we close the service, or end an account for a reason other than breach, we give reasonable notice and a way to export data where practicable.
• When a workspace ends, apps stop serving that academy and data is deleted on the schedule in the Privacy Policy.

Availability and changes

We run Clefy carefully, but we do not promise uninterrupted or error-free service, and we may change or remove features. Do not rely on Clefy as the sole record where a failure would put someone’s safety or legal compliance at risk—keep your own academy records as needed.

No warranty, and the limit of our liability

The service is provided as it is and as available. To the extent the law allows, we make no warranties about it, and our total liability to you for anything arising from these terms or the service is limited to the fees you paid Clefy for the service in the twelve months before the claim. We are not liable for indirect losses, lost profits, or lost data, except where the law does not let us exclude them. Nothing here limits liability that cannot be limited by law.

Your responsibility to us

If a claim is made against us because of content you uploaded, how your academy used Clefy, or something done under accounts you control, you will cover the costs and damages that result to the extent the law allows, provided we tell you about the claim promptly and let you take part in defending it where reasonable.

Governing law

These terms are governed by the laws of India, and disputes go to the courts there, unless mandatory consumer law where you live says otherwise. If you are a consumer, you keep any protections that cannot be taken away by agreement.

Changes to these terms

If these terms change, the new version is posted on the Clefy website with a new date. A change that materially reduces your rights is announced by email to academy contacts where we can before it takes effect, and continuing to use the service after that date means you accept it.